Appointment Booking & Cancellation Policy:
Although our consultations are complimentary, we require a credit card number to reserve your appointment. We require at least 24 hours notice for appointment cancellations or reschedules. If you cancel or reschedule your appointment with less then 24 hours notice or fail to come to your appointment, a $50 charge will be applied to your credit card.
Payment Policy:
We require payment in full at the time that services are rendered or products are purchased. We gladly accept cash, Visa, and MasterCard. WE DO NOT ACCEPT CHECKS. We also offer financing for certain services (minimum dollar amounts apply). You must be approved by the respective finance company to finance a service. Product purchases cannot be financed.
Refund Policy:
Finesse will not issue refunds for services purchased or rendered. We may, at our sole discretion, issue a full or partial credit for use at our facility. We are committed to setting realistic expectations, however results do vary. Though we do our best to achieve your desired, realistic outcome, we do not issue a refund or credit after treatments are purchased or rendered for any reason. Treatment packages are valid for one year after purchase. Any treatment packages not completed within one year of date of purchase will forfeit any remaining treatments. Our products may be exchangeable for products, clinic credit, or monetary refund at our sole discretion. ZO Medical products are not exchangeable or refundable.
