Reviews

5.0 stars - based on 74 reviews

Multiple Procedures, Zero Regrets

5.0 stars - Written on August 11, 2026 Five stars across the board. I had gynecomastia surgery combined with SmartLipo here, and the results are natural, proportional, and honestly better than I expected. From the very first consultation the doctor was upfront about what was realistic and walked me through every step without any pressure to add things on. Pricing was clear from day one with no surprise costs later, and it felt like real value for the quality of work and attention I got. Every stage — scheduling, the pre-op meeting with the nurse, procedure day, follow-ups — ran like clockwork. The whole team stayed focused on my comfort the entire time. I’d recommend them for any service they offer.

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Five Stars And Then Some

5.0 stars - Written on July 23, 2026

If you’re considering cosmetic surgery, Botox, or fillers, Finesse is the place. The staff is incredibly friendly and clearly knows their craft. Five stars and then some!

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VIP Care for SmartLipo

5.0 stars - Written on June 27, 2026

I had SmartLipo under my chin and neck the first week of June, and the whole experience — consult, surgery, aftercare — exceeded what I expected going in. Everyone here is professional and friendly, and I genuinely felt like a VIP patient the whole way through. Very happy with my results and would recommend Finesse for any cosmetic treatment.

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A Gem of a Small Office

5.0 stars - Written on June 25, 2026

Every single visit, the staff here blows me away. I thought my face was a lost cause given my age, but they delivered on every promise. Their pricing came in below what other places quoted me, even though they’re not a chain — it’s a small office where every staff member knows you by name, actually listens, and delivers. This place is a gem!

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Kind Guidance Through Tattoo Removal

5.0 stars - Written on June 10, 2026

Just had my first tattoo removal session and I’m already booked for the next one. The staff walked me through the whole process and made sure I felt comfortable at every step. I’ll definitely keep coming back — Finesse is hands-down my recommendation over anywhere else in the Boston area.

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Marina Is a Real Gem

5.0 stars - Written on May 26, 2026

Marina is amazing — couldn’t be more thrilled with her or her services. She makes the whole experience comfortable from start to finish.

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Nerves Eased for First Liposuction

5.0 stars - Written on May 6, 2026

This was my first liposuction appointment and I walked in super nervous. The staff couldn’t have been more reassuring — I felt comfortable through the entire experience. Definitely recommend this location.

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Carly’s Precision, Elite Bedside Manner

5.0 stars - Written on May 6, 2026

Came in for a simple consultation and somehow left looking so refreshed my own mother asked if I’d been professionally laminated. Carly, RN, handled everything with the precision of a pit crew and the calm of someone who could start an IV during an earthquake — her bedside manner was elite and her eye for asymmetry is borderline forensic. The whole staff made me feel safe, snatched, and spiritually lifted. I’d trust Carly with my face and my future.

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Best Laser Hair Removal Experience

5.0 stars - Written on May 6, 2026

Had the best laser hair removal experience here! The staff was so welcoming and made me feel genuinely cared for the whole appointment. I’ll be back to try more of their services — already telling friends and family.

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Treated Like Family

5.0 stars - Written on May 6, 2026

I never write reviews, but I had to make an exception here. Carly is the best nurse I’ve had at any cosmetic practice, and honestly the whole staff deserves a shoutout — they treat you like family.

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My Favorite Place To Go

5.0 stars - Written on May 6, 2026

This is hands-down my favorite place. The staff is so friendly and welcoming — I recommend Finesse to all my friends.

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Confidence After Masseter Botox and Lipo

5.0 stars - Written on May 2, 2026

I rarely write reviews, but I’m so happy with the time I’ve spent here. Between masseter Botox and lipo, I owe a lot of my confidence to this team. Nothing but amazing things to say about how cared for I felt throughout.

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Jordan Is The Best

5.0 stars - Written on April 23, 2026

Jordan is the best!

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Subtle, Natural Facelift Results

5.0 stars - Written on February 18, 2026

Really impressed with my facelift and neck lift — subtle and refreshed with none of that pulled, unnatural look. The clinic runs smoothly, consultations were thorough, the anesthesia team was top-notch, and recovery support was excellent. Professional and high-quality all around.

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No Pressure, Just Genuine Care

5.0 stars - Written on February 6, 2026

I can’t say enough about this team. Every single person here is kind, caring, and supportive, and genuinely happy to help you feel like your best self. I’ve done everything from simple Botox to bigger procedures and always felt safe and taken care of. There’s never any push to upsell you — they just want to help, which is rare in this industry. Whatever you’re considering, go talk to them. You won’t regret it.

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Jordan Took the Time to Listen

5.0 stars - Written on December 12, 2025

Jordan was absolutely incredible — she really took the time to talk through my expectations and goals so we could land on a plan I felt good about. Sweet, knowledgeable, and I already can’t wait to go back.

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Grateful For Finesse

5.0 stars - Written on December 9, 2025

From staff to office to the whole journey, this was fantastic start to finish. So grateful for Finesse!

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Morgan and Jordan Are Amazing

5.0 stars - Written on December 5, 2025

I absolutely love Finesse spa — Morgan and Jordan are both amazing to work with.

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Above and Beyond

5.0 stars - Written on December 2, 2025

Fantastic experience start to finish. The staff went above and beyond for me and I’m thrilled with my results. Highly recommend.

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10/10 Would Recommend

5.0 stars - Written on November 20, 2025

Had a great experience — everyone is so kind and welcoming! 10/10 would recommend.

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Won Over a Skeptic With Ultherapy

5.0 stars - Written on November 20, 2025

I went in skeptical, honestly — I’m generally wary of surgery clinics in general. But I gave Ultherapy a shot after hearing about it, and the service was wonderful. The staff were professional and welcoming, the space itself is polished and high-end, and the procedure went smoothly. Joanna answered all my questions thoughtfully. I’d absolutely recommend a visit.

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In Good Hands with Madison and Jordan

5.0 stars - Written on November 20, 2025

My experience here has been exceptional. Everyone is helpful and friendly, and I never feel pressured into anything. Madison at the front desk is so competent, and Jordan has a real gift too — I appreciate being in such good hands.

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Cleaner and More Professional Than Other Facilities

5.0 stars - Written on November 19, 2025

As a patient here, I’ve found the place to be professional and clean — a step above other facilities I’ve tried in the past. I had liposuction of my abdomen, legs, and waist and couldn’t be happier with the results or the doctor. They’ve been great to deal with, and I’d recommend them to everyone.

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Nurse Jordan Deserves More Than Five Stars

5.0 stars - Written on November 11, 2025

Nurse Jordan is amazing — if I could rate her higher than five stars I would. She’s knowledgeable, caring, and careful, and I got exactly the natural look I wanted. Highly recommend.

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Great All Around With Nurse Jordan

5.0 stars - Written on October 23, 2025

Nurse Jordan is great — all around a very good experience.

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Rachel Kept Me Informed Every Step

5.0 stars - Written on September 18, 2025

Really pleased with the service here. Rachel was knowledgeable and made sure I understood exactly what to expect before, during, and after my laser treatment, and was so supportive whenever I had concerns. Highly recommend Finesse for any type of treatment.

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First Botox, No Pain At All

5.0 stars - Written on September 11, 2025

My first Botox injection here, with Jordan, was pure bliss — didn’t feel the needles and no bruising at all. Amazing!

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A Decade of Coming Back

5.0 stars - Written on August 15, 2025

I’ve been coming here for almost a decade now and can’t recommend them enough. Everyone on staff is nice, professional, and clearly an expert in their field.

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Excellent Owner and Staff

5.0 stars - Written on July 17, 2025

Owner and employees are excellent and friendly — I’ll keep coming back.

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Transparent Every Step of SmartLipo Recovery

5.0 stars - Written on June 13, 2025

Two friends told me about Finesse, and after my follow-up appointment today I felt compelled to share how smooth this whole journey has been. I’m three weeks post-op from SmartLipo on my arms, back, and flanks — still early, but comparing before-and-after photos already shows a real difference. The downtime and recovery matched exactly what I was told going in, and everything discussed at my pre-op and post-op consults held up. The team was honest about realistic outcomes, which I really appreciated. Joanne answered every question I had before and after surgery. Extremely happy so far and would absolutely consider coming back for another service. Maddison at the front desk was always warm and welcoming too — thank you!

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Subtle, Natural Botox Before a Big Trip

5.0 stars - Written on June 5, 2025

Jordan is truly the best. I’ve been getting Botox for three years and had mixed experiences with different nurses before her. Ahead of a trip to China for my sister’s wedding, I was nervous about looking overdone or bruised — but with Jordan the results were subtle, natural, and exactly what I wanted, no one could tell. She’s gentle and really takes the time to understand what you’re going for. I’ll be sticking with her for as long as she’s in this field — highly recommend.

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Professional and Very Good at What She Does

5.0 stars - Written on May 30, 2025

Nurse Jordan is awesome — professional, personable, and genuinely very good at what she does.

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Life-Changing Gynecomastia Results

5.0 stars - Written on May 25, 2025

Couldn’t be happier with my gynecomastia surgery — genuinely life-changing, and the results exceeded what I expected. The office is gorgeous, clean, and welcoming, and the staff were professional and kind at every step, keeping me at ease the whole way. Highly recommend.

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Laser Lipo Beat Diet and Exercise Alone

5.0 stars - Written on May 25, 2025

My results with Laser Lipo have been genuinely impressive, and I feel more confident and energized. Stubborn fat that wouldn’t budge no matter how much I exercised or watched my diet is finally gone. The whole staff is exceptional — welcoming, knowledgeable, attentive — and the office itself is clean and calming (my wife says beautiful too). Highly recommend Finesse to anyone considering Laser Lipo.

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Even, Natural Botox Results

5.0 stars - Written on May 16, 2025

Jordan does a great job with Botox on my forehead — it looks natural and even on both sides, without the spikes toward the hairline I’ve seen on so many other women. She has a gentle touch too, and I never bruise. Highly recommend her.

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Patient, Thorough, and Trusted

5.0 stars - Written on May 15, 2025

I can’t say enough amazing things about Nurse Jordan. From the moment you walk in she makes you feel comfortable and confident. She’s patient, always listens to your concerns, and explains everything thoroughly. Her knowledge of Botox and aesthetics is genuinely impressive — she knows how to enhance your features while keeping things looking natural. I trust her completely and wouldn’t go anywhere else. Highly recommend!

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Modern, Spotless, and Supportive

5.0 stars - Written on May 7, 2025

Had an amazing experience at this clinic. From the moment I walked in I felt welcomed and well taken care of — the staff is friendly and professional, and the space itself is spotless and modern. The procedure went smoothly, and I felt supported through the whole process including aftercare. I couldn’t be happier with the results and would highly recommend this clinic to anyone considering cosmetic surgery.

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Attentive Care Through the Botox Process

5.0 stars - Written on May 1, 2025

Nurse Jordan was amazing — professional, personable, and attentive through the entire Botox process. I felt completely comfortable in her care and I’m extremely happy with the results. Highly recommend!

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Maddison’s Warmth, Rachel and Joanna’s Skill

5.0 stars - Written on April 9, 2025

Absolutely love this practice. The staff here are nothing short of amazing — helpful, kind, and incredibly knowledgeable, and you feel welcome from the moment you walk in. Huge shoutout to Maddison, who’s always a ray of sunshine and makes every visit better. Rachel and Joanna are true pros too — their skill put me completely at ease, and the results speak for themselves. Highly recommend to anyone — you’ll be in the best hands.

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Love It Here

5.0 stars - Written on April 6, 2025

Love it here — great staff and services.

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Beautiful Office, Great Results

5.0 stars - Written on April 6, 2025

Beautiful office, great results!

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Comfortable From the Moment I Walked In

5.0 stars - Written on April 5, 2025

Had such a great experience at Finesse in Waltham. From the moment I walked in I was greeted warmly and felt completely comfortable. The staff was professional, knowledgeable, and so kind — they took time to actually listen to what I wanted and made sure I was happy with every part of the visit. The space itself is clean, welcoming, and beautifully set up. Left feeling confident and pampered, and I’ll definitely be back. Highly recommend Finesse to anyone looking for quality service with a personal touch!

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A One-Stop Shop for Aesthetics

5.0 stars - Written on March 20, 2025

Finesse really is a one-stop shop for all things aesthetics. The staff is friendly and welcoming every visit, and I’ve been to plenty of other places for injectables and skin treatments but nothing compares to the range here — Botox for fine lines, filler for lips and cheeks, Morpheus8 for tightening, laser for dark spots and tone, and even plastic surgery options like liposuction. Convenient hours and free parking make it an easy choice too.

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Exactly What I Hoped For

5.0 stars - Written on March 19, 2025

Fantastic service — everyone was kind and helpful, and my results are perfect, exactly what I’d hoped for!

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Never Going Anywhere Else

5.0 stars - Written on March 14, 2025

This is the most wonderful place you could go to. Everyone here is unbelievably kind, and Jordan was amazing — I’d never go anywhere else.

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Dr. Shektman Explains Everything Thoroughly

5.0 stars - Written on February 28, 2025

Dr. Shektman is knowledgeable and friendly, and takes the time to explain every aspect of treatment. Same goes for the rest of his team — friendly, welcoming, and great at what they do.

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Always Natural, Always Thrilled

5.0 stars - Written on February 27, 2025

Fantastic staff, office, and services. I’ve been coming for years and they feel like family at this point. My results are always natural, whether it’s Botox, filler, or microneedling — I’ve done plenty of other procedures here too and I’m always thrilled.

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Kim’s Expertise Builds Real Confidence

5.0 stars - Written on February 1, 2025

Had an exceptional experience here. From the moment I arrived I felt welcomed and at ease — Madison and Rachel were both warm and approachable, taking the time to answer every question and make sure I was comfortable. Kim, the owner, is truly outstanding — her expertise and attention to detail gave me real confidence, and it’s clear she genuinely cares about her clients. I was impressed by the range of services, from skin treatments to plastic surgery, and never once felt rushed or pressured into a decision. The whole team is professional while keeping things relaxed and personal. So glad I chose Finesse!

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Amazing Place, Great Services

5.0 stars - Written on January 30, 2025

Love the staff here. Amazing place, great services.

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Wish I’d Come Here First

5.0 stars - Written on January 14, 2025

Honestly mad I didn’t come here first. I tried two other laser clinics in Boston and needed extra sessions with both. This place was cleaner, more professional, and actually cared about my laser hair results — being independent instead of a chain, the staff genuinely cares about individual care. Coming back for all my touch-ups.

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Best Laser Hair Removal

5.0 stars - Written on January 8, 2025

Best laser hair removal!

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Top-Notch Care Every Time

5.0 stars - Written on October 25, 2024

This is the place to go — the staff is super friendly and knowledgeable and gives top-notch care to every patient. Highly recommend.

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Great Results With Patient Safety in Mind

5.0 stars - Written on October 15, 2024

Staff here is professional and friendly, and every question gets answered. The procedures and skin treatments always deliver the results they promise while keeping safety front and center. Love this place!

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High-End Care Without the High-End Price

5.0 stars - Written on October 6, 2024

Been coming to Finesse for a while now, and it’s better than ever under new owner Kim. It looks like a high-end cosmetic surgery office without the high-end cost. The staff is amazing and professional, and Madison at the front desk always welcomes me with warm smiles and kind words. I recently did Ultherapy on my lower face and neck — Rachel was so kind and made me comfortable through the whole thing (I’m a big baby, but honestly it wasn’t bad at all). Results are supposed to take 3–6 months but I can already feel some tightening around my jawline. So happy I did it — Finesse and the staff make it easy.

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Excellent First Visit

5.0 stars - Written on October 6, 2024

My first visit here was excellent — highly recommend.

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Laser Lipo Isn’t Just for the ‘Beautiful People’

5.0 stars - Written on September 9, 2024

If I could go back in time, here’s what I’d tell myself: being overweight doesn’t mean you can’t use the technology out there to reduce body fat and contour the areas that bother you — laser liposuction isn’t reserved for people who are already in great shape. Beyond looking better, you’ll feel better, and that shift in attitude can be the push you need to finally get on track. It’s not cost-prohibitive either — I was offered zero-percent financing for a year. My whole experience here was wonderful from start to finish: the office staff was friendly, helpful, even protective; the medical staff was attentive and professional; and my post-op care was handled by someone kind, caring, and clearly skilled. I felt looked after by everyone, at a point when I really needed it, and this practice helped me turn things around in a way I couldn’t do alone. The journey continues.

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First-Class Under New Ownership

5.0 stars - Written on August 26, 2024

Amazing service — the newer ownership is first-class and the product offerings are fantastic. Highly recommend Kim and her team for any skin care needs. Would give six stars if I could!

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Success With Fillers From Jordan

5.0 stars - Written on May 18, 2024

Staff here is friendly, helpful, and knowledgeable. I’ve had great success with the fillers I got from Jordan — highly recommend.

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Anne Made CoolSculpting Easy

5.0 stars - Written on May 13, 2024

Had such a lovely experience getting CoolSculpting done here. Anne was my clinician and she was kind, easy to talk to, and really took the time to understand my goals. Still a few weeks out from full results, but already very happy with how things are looking. Couldn’t recommend Finesse more!

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Professionalism at Every Step

5.0 stars - Written on February 27, 2024

Had an exceptional experience here. Reception greeted me warmly and made me feel at home right away, the nurse was knowledgeable and patient with all my questions, the clinical manager kept everything running smoothly, and the surgeon showed real expertise and professionalism throughout my procedure. This is truly a great place to work toward your health and wellness goals — highly recommend.

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Superb Follow-Up Massages

5.0 stars - Written on December 7, 2023

Extremely satisfied with my procedure and my progress. The follow-up massages have been superb. Professional and friendly clinical staff — I’d definitely recommend them to friends and family and return as needed. Thumbs up!

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Flat Chest and Six-Pack Back With Laser Lipo

5.0 stars - Written on November 21, 2023

So happy with my Laser Lipo chest and 360 results — my chest is flat and I’ve got my six-pack back! The doctor and the whole team were amazing, professional, kind, and caring from day one. Shoutout to Kim, who I met at my initial consultation — completely honest, kind, and walked me through exactly what to expect during and after. Anne and Rachael were fantastic with the different aftercare massages that made a real difference in my recovery, and Joanna, my nurse, was right by my side during surgery. Can’t forget the front desk — Jillian and Madison helped calm my nerves before surgery and are both so sweet. This is the place to go for a natural, sculpted result.

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Dr. Kruy’s Honest Approach to Scar Treatment

5.0 stars - Written on October 26, 2023

Recently had Botox and a CO2 laser treatment here. Dr. Kruy did my Botox and thoroughly assessed my goals before injecting — friendly and attentive to my concerns about aftercare and precautions. He also did CO2 laser on a large, pigmented scar, and clearly walked me through the treatment process, being honest and setting realistic expectations given how deep the scar was. His nurse Joanna did the laser procedure and was friendly, checking in multiple times to make sure I was comfortable. Overall the staff was welcoming and professional, and the office was very clean.

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Pleasant and Positive Every Step

5.0 stars - Written on October 7, 2023

Every step of the process was pleasant and positive. Beautiful space, receptive staff!

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Jill Made Booking Easy

5.0 stars - Written on September 29, 2023

Finesse was amazing — the staff is very professional and thoughtful. Jill made booking so easy. I’d absolutely go back.

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Warm Welcome, Stunning Office

5.0 stars - Written on September 24, 2023

Had the best experience here. The staff is warm and welcoming, and they took the time to answer every question I had. I felt completely at ease, and the office itself is stunning. Highly recommend and can’t wait to visit again!

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My Wife’s Results Were Beautiful

5.0 stars - Written on September 14, 2023

My wife had some work done here and it looks beautiful — I love what they did for her. Money well spent, thank you so much.

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Laser Hair Removal and Fillers Done Right

5.0 stars - Written on September 11, 2023

Always such a great experience here — I’ve had laser hair removal and fillers, and everyone is so nice. The office is clean and I’m so happy with my results. Thank you!

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Halfway Through and Already Thrilled

5.0 stars - Written on August 28, 2023

I’m halfway through laser hair removal on my back and already couldn’t be happier. The results have been amazing — waxing always left me with ingrown hairs, so I wish I’d tried this sooner. The treatment itself is working great, and the staff is always friendly and helpful. My nurse Rachael is knowledgeable and has put my mind at ease at every session. Highly recommend Finesse for any cosmetic procedure.

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A Jump Start on a New Lifestyle

5.0 stars - Written on August 17, 2023

Excellent staff and excellent results. I’m excited about the jump start this gave me toward a healthier lifestyle. Had two different procedures done and I’m extremely happy with the results — big thanks!

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No More Daily Shaving After Laser

5.0 stars - Written on August 17, 2023

Really happy with my laser hair removal on my beard — I only need to shave about once a month now, and it still grows in evenly like I shaved daily. Between three jobs I have to make the most of my time, and honestly the investment has practically paid for itself in time saved on shaving and barber visits alone. Took 11 sessions total and my hair barely grows back now — friends assumed I was shaving every day until I told them my secret two years later. Thanks to the team for the great work and professionalism. I’ll add that following their aftercare advice — sunscreen, moisturizer after sessions, no exercise or shaving right after, keeping other products off my skin — made a real difference in my results, alongside knowing I might need touch-ups down the line as I get older.

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Years With Dr. Kruy and Renata

5.0 stars - Written on August 5, 2023

Another great visit at Finesse. I saw Dr. Kruy for Botox and some filler in my cheek — I first started coming in 2020 and have worked with him ever since, and now also with Renata. Both are professional and excellent at Botox and filler, always making me feel comfortable and safe. You can tell they care the moment you walk in — the office is clean and beautiful, and everyone greets you warmly. Then there’s Kim, who’s the go-to person there — sweet, helpful, and someone I’ve really valued talking to throughout my skin journey. Starting laser hair removal next!

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Phenomenal Care Through Recovery and Beyond

5.0 stars - Written on July 27, 2023

Had smart laser lipo done in November of last year and I absolutely love my results eight months out. The pre-consultation, the procedure, and the post-care were all phenomenal — I was thrilled with the entire team, from the surgeon to the nurse to the massage therapist, all the way through my final six-month checkup. Can’t thank them enough for making the whole process feel so smooth. I think this is the only place to go for cosmetic procedures in the Boston area.

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Exceeded Every Expectation

5.0 stars - Written on April 11, 2023

So impressed with my experience here. The staff was kind and helpful from the moment I walked through the door to the moment I saw the doctor — they really listened to what I wanted and completely exceeded my expectations. I’ll be a client for life!

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