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Practice Policy |
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Appointment Booking & Cancellation
Policy:
Although our
consultations are complimentary, we require a Credit Card Number to
reserve your appointment. We require at least 24 hours notice
for appointment cancellations or reschedules. If you cancel or
reschedule your appointment with less then 24 hours notice or fail
to come to your appointment, a $50 charge will be applied to your
credit card.
Payment Policy:
We require
payment in full at the time that services are rendered or products
are purchased. We gladly accept cash, Visa, and
MasterCard. WE DO NOT ACCEPT CHECKS. We also offer
financing for certain services (minimum
dollar amounts apply) through CareCredit and myMedicaLoan.com. You
must be approved by the respective finance company to finance a
service. Injectable treatments and product purchases cannot be
financed.
Refund Policy:
Finesse will
not issue refunds for services purchased or rendered. We may, at
our sole discretion, issue a full or partial credit for use at our
facility. We are committed to setting realistic expectations,
however results do vary. Though we do our best to achieve your
desired, realistic outcome, we do not issue a refund or credit after
treatments are purchased or rendered for any reason. Treatment
packages are valid for one year after purchase. Any treatment
packages not completed within one year of date of purchase will
forfeit any remaining treatments. Our products may be exchangeable
for products, clinic credit, or monetary refund at our sole
discretion. Obagi products are not exchangeable or refundable.
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